- APPLE CONFIGURATOR PROVISIONAL ENROLLMENT FAILED UPDATE
- APPLE CONFIGURATOR PROVISIONAL ENROLLMENT FAILED MANUAL
- APPLE CONFIGURATOR PROVISIONAL ENROLLMENT FAILED PRO
- APPLE CONFIGURATOR PROVISIONAL ENROLLMENT FAILED SOFTWARE
- APPLE CONFIGURATOR PROVISIONAL ENROLLMENT FAILED MAC
APPLE CONFIGURATOR PROVISIONAL ENROLLMENT FAILED UPDATE
We'll update this post when it's resolved. After working with engineering to replicate and then pinpoint the issue, we decided it would be useful to post a known issue just in case you've run into this. We recently had a case escalated through all levels of support which took quite some time to troubleshoot.
APPLE CONFIGURATOR PROVISIONAL ENROLLMENT FAILED SOFTWARE
Software Engineer on the Enterprise Mobility and Customer Experience Team For example, the device is already enrolled in a different DEP instance.By Lee Yan | Intune Sr. " error message, your device is not eligible to be added to your organization's DEP. Note: If you receive the "The cloud configuration server is unavailable or busy. The devices are configured with the settings in the blueprint and enrolled with Jamf Pro. See About Blueprints in Apple's Help documentation. See Add or remove configuration profiles in Apple's Help documentation.Ĭonnect devices to the Apple Configurator 2 workstation using a USB cable.Īpply the blueprint. If you created a Wi-Fi profile, add the Wi-Fi profile to the blueprint. Select which steps in the iOS Setup Assistant to skip. Use the Apple ID that allows you to manage devices in your DEP instance. (Optional) Sign in to the Device Enrollment Program. When you deselect the checkbox, after the blueprint is applied, the device is left at the Setup Assistant, and the end user needs to complete the enrollment. Use this setting for an existing device that has a record in, and is managed by, Jamf Pro. The Activate and complete enrollment checkbox is selected by default. (Optional) Select the Add to Device Enrollment Program chekbox if you want to manually add to your DEP instance the devices (iOS 11 or later) that were not purchased directly from Apple, an Apple Authorized Reseller, or an authorized cellular carrier. Prepare the blueprint: See Prepare devices manually in Apple's Help documentation.Ĭhoose "Manual Configuration" from the Prepare with pop-up menu. See Modify device information in Apple's Help documentation. Modify the device information for the blueprint if desired. See Create and edit configuration profiles in Apple's Help documentation.Ĭreate a blueprint that will be used to apply the profile and enroll devices with Jamf Pro. Users will not connect to a network independently,Ĭreate a Wi-Fi configuration profile. See Mobile device management server preferences in Apple's Help documentation.
APPLE CONFIGURATOR PROVISIONAL ENROLLMENT FAILED PRO
If you are enrolling via dynamic URL, the enrollment URL is available in Jamf Pro or in the email or SMS message sent via the enrollment invitation, depending on whether you chose to view or send the URL. The static Apple Configurator enrollment URL for Jamf Pro is the URL for Jamf Pro followed by “/configuratorenroll”. If you are enrolling via the static URL, enter the static Apple Configurator enrollment URL for Jamf Pro. In Apple Configurator 2, add the enrollment URL for Jamf Pro to the MDM server preferences. Make sure a supervision identity is in Jamf Pro and on Apple Configurator 2 workstations. See "Viewing or Sending a Dynamic Apple Configurator Enrollment URL via a Mobile Device Enrollment Invitation" on the Apple Configurator Enrollment Settings page in the Jamf Pro Administrator's Guide. If you are enrolling via a dynamic URL, use an enrollment invitation to generate and view the enrollment URL or send it to the person operating the Apple Configurator workstation. See Apple Configurator Enrollment Settings in the Jamf Pro Administrator's Guide. In Jamf Pro, enable the Apple Configurator enrollment method(s) you intend to use.
APPLE CONFIGURATOR PROVISIONAL ENROLLMENT FAILED MANUAL
For more information, see the "Manually add devices to the Device Enrollment Program (part of Apple School Manager and Apple Deployment Programs)" on the Prepare devices manually page in Apple's Help documentation.ĭeploy Devices Using Manual Enrollment with an Enrollment URL To deploy devices using manual enrollment and a dynamic enrollment URL, you need:įor detailed Apple Configurator 2 requirements, see Requirements in Apple's Help documentation.įor information on static and dynamic Apple Configurator 2 enrollment URLs, see Apple Configurator Enrollment Settings in the Jamf Pro Administrator's Guide.Īpple Configurator 2.5 or later allows you to add devices with iOS 11 or later to an Apple Device Enrollment Program.
APPLE CONFIGURATOR PROVISIONAL ENROLLMENT FAILED MAC
IOS devices supported by Apple Configurator 2Ī Mac with Apple Configurator 2 installed To deploy devices using manual enrollment and a static enrollment URL, you need:
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